Terms & Conditions

  1. The Promoter: Mars Wrigley Confectionery UK Limited, 3D Dundee Road, Slough, Berkshire, SL1 4LG.
  2. Eligibility: This promotion is open to UK residents, aged 18 years or over at the date of entry, excluding employees of the Promoter and their immediate families, associated agents or anyone professionally connected with the draw.
  3. Promotional Period: The promotion will run from 00:00:01 on 09.11.2020 to 23:59:59 on 21.12.2020.
  4. Entry Instructions: To enter, text EXPERIENCE to 60163. No purchase necessary. Participants submitting a valid text entry will receive a text message thanking them for entering the promotion. Time taken to receive this text message may vary. A text entry will be charged at your standard network rate (and may not be included within any free text packages). Please check with the bill payer before sending a text entry.
  5. Only one entry per person.
  6. Selection Process: 100 winners will be selected via a randomised computer process from all valid entries on 22.12.2020. Winners will be called on the mobile number used to submit their text entry informing them that they have won the prize within 21 days of the draw. In the event that the Promoter is unable to contact a winner by this date, the Promoter reserves the right to select an alternative winner from all remaining valid entries, with the originally selected winner forfeiting their right to a prize. A maximum of one prize can be won per person.
  7. Winners selection is final and binding and no correspondence will be entered into, except with the winners.
  8. Bulk entries, entries submitted via agents, third parties, organised groups or those automatically generated by computer will not be accepted but may still be charged. Entries received by any other means (e.g. post) will be rejected. Any person persistently trying to circumvent the entry process will be disqualified immediately.
  9. In the event of a mobile phone being lost, stolen or damaged or a number being changed, the Promoter is unable to retrieve or transfer an existing entry to a new mobile number.
  10. To the fullest extent permitted by applicable law, the Promoter and its agents assume no responsibility and are not liable for any person whose mobile phone is used to enter without the owner's permission. The bill payer is accepted as the entrant and should their mobile number be selected as a winner they will be the sole claimant of the prize.
  11. The Prizes: There are 100 prizes to be won, each consisting of a £250 Virgin Experience Days gift card. Virgin Experience Days gift cards will be provided to winners as e-codes which can be redeemed online at www.virginexperiencedays.co.uk. A Virgin Experience Days gift card will be valid for 12 months from issue. Experiences are subject to availability and can be subject to restrictions. Redemption of the e-code and use of a £250 Virgin Experiences gift card is subject to issuer Terms and Conditions at www.virginexperiencedays.co.uk/terms-and-conditions
  12. Prize Redemption: If you receive a notification call as one of the winners, you will be asked to provide your email address details to which the e-code for your £250 Virgin Experience Days gift card will be sent. Winners will receive the email with their gift card e-code within 28 days of notification, subject to them confirming a valid email address address.
  13. Prizes are as stated, are not for exchange or resale and no cash or other prize alternative is available. Unless otherwise agreed in writing by the Promoter, a prize will only be awarded directly to the entrant responsible for the mobile phone number against which the winning text entry was registered. The Promoter reserves the right, at its sole discretion, to award alternative prizes of equal or greater value, should the advertised prizes become unavailable for any reason.
  14. General: The Promoter is not responsible for any entries/claims which fail to be registered or are delayed for any technical or other reason whatsoever.
  15. The winning mobile phone numbers and winners’ email address details will be retained for 30 days after the conclusion of the promotion to allow the Promoter to arrange for delivery of each £250 Virgin Experience Days gift card by email and to deal with any questions from winners. Winners can request for their phone number and email address details to be deleted before the expiry of this period by writing to Galaxy Caramel Truffles Co-op Promotion Details Deletion, PO Box 1079, Hemel Hempstead, HP1 1GY although the Promoter cannot be held responsible if such request means that it is unable to send a winner’s prize gift card e-code by email or assist a winner following deletion of their details.
  16. Winners’ details (abbreviated names only) will be available for a period of 30 days by sending a stamped addressed envelope to Galaxy Caramel Truffles Co-op Promotion Winners, PO Box 1079, Hemel Hempstead, HP1 1GY between 12.01.2021-11.02.2021.
  17. Winners may be asked to take part in reasonable publicity in connection with the promotion with no recompense, but only during the 30-day period referenced in Condition 15 when their phone number and email address details will be held.
  18. The Promoter reserves the right to verify all entries including but not limited to asking for winners' identity details (which they must provide within 14 days but which will not be retained following verification by the Promoter) and to refuse to award a prize or withdraw a prize entitlement and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of the entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or has been selected as a winner using fraudulent means.
  19. The Promoter is not responsible in the event that a winner fails to receive the e-code for their prize gift card as a result of having provided inaccurate or incorrect email address details, they delete the email prior to redeeming the e-code or does not use the Virgin Experience Days gift card prior to it expiring.
  20. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, the Promoter reserves the right to suspend the promotion or amend these terms and conditions, at any stage, with no liability to any entrants or third parties, but will always endeavour to minimise the impact on participants in order to avoid undue disappointment.
  21. This promotion and these terms and conditions shall be governed by and construed in accordance with English law and the parties to any dispute or action shall submit to the exclusive jurisdiction of the English courts.
  22. Entry into the promotion shall constitute your acceptance of these terms and conditions and your agreement to be bound by them.
  23. Any personal details provided by unsuccessful entrants when participating in the promotion will be used for administrative purposes only and will be deleted following conclusion of the prize draw and delivery of prizes by email to winners. Winners’ personal details will be retained for a further 30 days in accordance with Condition 15.